# Operations runbook: [service]

## Scope and prerequisites

- Environment / deployment / owners:
- Required access and least privilege:
- Dependencies and source of deployment configuration:

## Normal operations

1. [Start / deploy / restart with verified command]
2. [Observe health endpoint, metrics, logs and expected output]
3. [Check user-visible behavior]

## Deployment and data migrations

- Build/version/tag and CI source:
- Order of rollout and compatibility windows:
- Secrets and configuration references (never values):
- Data backfill/reconciliation (if relevant):

## Failure diagnostics

| Symptom | Check | Likely causes | Response |
|---|---|---|---|
| [symptom] | [verified command or dashboard] | [cause] | [action] |

## Rollback / safe recovery

- Conditions that trigger rollback:
- Exact safe steps and verification:
- Forward-only migration constraints, if any:

## Escalation and references

- On-call / escalation path (if known):
- Architecture / dashboards / ADR / incident references: